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Please ensure to consult our specialised FAQ located just below the contact form before reaching out to us. We are, however, more than happy to help out, so if your question remains unanswered after consulting the FAQ, do not hesitate to send us an e-mail, and someone at the Nixo team will get back to you as soon as possible.

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FAQ

The Red Light Therapy Massager is a cutting-edge device designed to promote healthier hair and scalp. It combines red light therapy with a gentle massaging action to stimulate blood flow, encourage hair growth, and improve scalp health. The red light penetrates deep into the skin to rejuvenate hair follicles, while the massager relaxes and soothes the scalp.

For best results, we recommend using the massager 3-5 times per week for 10-15 minutes per session. Consistency is key to achieving noticeable improvements in hair health and scalp condition.

Yes, the Red Light Therapy Massager is completely safe when used as directed. It uses non-invasive, low-level red light technology that is gentle on the skin and has been clinically studied for its effectiveness in promoting hair growth and scalp health.

Results may vary depending on individual hair and scalp conditions. However, many users report seeing improvements in scalp health and hair texture within 2-6 weeks of consistent use. For optimal results, continue using the device as part of your regular hair care routine.

Yes, the massager is designed to be gentle and is suitable for most skin types. However, if you have a specific scalp condition or are undergoing medical treatment, we recommend consulting with your healthcare provider before use.

The massager is easy to maintain. Simply wipe the surface with a clean, damp cloth after each use. Avoid submerging it in water or using harsh chemicals for cleaning. Regular maintenance ensures optimal performance and longevity.

All our Red Light Therapy Massagers come with a standard 1-year warranty that covers manufacturing defects. For added peace of mind, we also offer an optional extended 3-year warranty at the time of purchase, which provides additional coverage and priority support for your device.

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